Providing exceptional customer service is the goal of everything we do at CEPS. We are guided by our quality policy:

CEPS’ most important goal is to satisfy our customers. We will accomplish this with effective and consistent operational systems, which we will continually monitor and improve upon.”

As a CEPS customer, you will experience:
• On time deliveries
• Personal customer service
• Nimble response to order changes
• Immediate attention to concerns or complaints
• Optional KanBan and other LEAN procurement options

Integral to CEPS’ quality and customer service policy is the IQMS Enterprise Resource Planning System, the premier ERP software available to the plastic injection molding industry today.

IQMS ensures full internal traceability of plastic resin, metal components and finished parts, and facilitates precise and flexible scheduling, short lead-times and tight inventory control. Scheduling flexibility is helpful to customers who experience supply imbalances and face unexpected stockouts.

The combination of IQMS software and CEPS' continuous improvement initiatives has supercharged its efficiency, resulting in reduced lead times, increased throughput, reduced raw inventories and the ability to shift resources to maximize experience, know-how and knowledge.

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